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Usability : General topics


Resources





  
Date
  
Title
  
Developer
  


  
06/25/07
  
Should Designers and Developers Do Usability?
  
Jakob Nielsen
  
Articles and White Papers
  
Having a specialized usability person is best, but smaller design teams can still benefit when designers do their own user testing and other usability work.

  
05/14/07
  
Command Links
  
Jakob Nielsen
  
Articles and White Papers
  
Application commands can be presented as buttons or as links, which offer more room for explanation. For primary commands, however, buttons are still best.

  
04/14/07
  
Great Minds in Development: Designing Your Applications for Usability
  
DevSource
  
Quotes, Interviews and Expert Advice
  
DevSource interviews usability pundit Dr. Jakob Nielsen on everything from the proper attitude for programmers to the importance of prototyping in design to the reasons why PDF, Flash and local search engines can hurt more than they help.

  
03/12/07
  
10 High-Profit Redesign Priorities
  
Jakob Nielsen
  
Articles and White Papers
  
Several usability findings lead directly to higher sales and increased customer loyalty. These design tactics should be your first priority when updating your website.

  
02/26/07
  
Life-Long Computer Skills
  
Jakob Nielsen
  
Articles and White Papers
  
Schools should teach deep, strategic computer insights that can't be learned from reading a manual.

  
12/18/06
  
Usability in the Movies -- Top 10 Bloopers
  
Jakob Nielsen
  
Articles and White Papers
  
User interfaces in film are more exciting than they are realistic, and heroes have far too easy a time using foreign systems.

  
12/15/06
  
Design Stories: Character counters
  
Robert Hoekman, Jr.
  
Articles and White Papers
  
Here’s a look at the design of character counters (the little text messages used to indicate how many characters can be entered into a text field).

  
12/04/06
  
Progressive Disclosure
  
Jakob Nielsen
  
Articles and White Papers
  
Progressive disclosure defers advanced or rarely used features to a secondary screen, making applications easier to learn and less error-prone.

  
11/20/06
  
Digital Divide: The Three Stages
  
Jakob Nielsen
  
Articles and White Papers
  
The economic divide is a non-issue, but the usability and empowerment divides alienate huge population groups who miss out on the Internet's potential.

  
11/06/06
  
100 Million Websites
  
Jakob Nielsen
  
Articles and White Papers
  
The early Web's explosive growth rate has slowed, but even the mature Web is still expanding and recently crossed the 100 M websites mark.

  
10/23/06
  
Productivity and Screen Size
  
Jakob Nielsen
  
Articles and White Papers
  
A study of the benefits of big monitors fails on two accounts: it didn't test realistic tasks, and it didn't test realistic use. Productivity is a key argument for workplace usability, but you must measure it carefully.

  
10/09/06
  
Participation Inequality: Encouraging More Users to Contribute
  
Jakob Nielsen
  
Articles and White Papers
  
In most online systems, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action.

  
08/17/06
  
Feature: Must Usability Die?
  
Elisa del Galdo & Jason Williams
  
Articles and White Papers
  
Usability has developed a negative image – as witnessed by the website "usabilitymustdie.com". Elisa del Galdo and Jason Williams of Human Factors Europe explore some of the reasons as to why.

  
08/14/06
  
Data Visualization of Web Stats: Logarithmic Charts and the Drooping Tail
  
Jakob Nielsen
  
Articles and White Papers
  
Using a linear diagram to plot data from website traffic logs can lead you to overlook important conclusions. Sometimes advanced visualizations are worth the effort.

  
07/31/06
  
Screen Resolution and Page Layout
  
Jakob Nielsen
  
Articles and White Papers
  
Optimize Web pages for 1024x768, but use a liquid layout that stretches well for any resolution, from 800x600 to 1280x1024.

  
07/10/06
  
Traffic Log Patterns
  
Jakob Nielsen
  
Articles and White Papers
  
The relative popularity of a site's pages, the number of visitors referred by other sites, and the traffic from search queries continue to follow a Zipf distribution.

  
06/12/06
  
The Pinball Effect
  
Adam Khan
  
Articles and White Papers
  
Fitts’ Law says that the time it takes to acquire a target is, in part, a function of the size of the target. Make your links eminently clickable with Adam Khan’s Pinball Effect—thanks to just a bit of CSS, the DOM, and JavaScript.

  
06/12/06
  
Email Newsletters: Surviving Inbox Congestion
  
Jakob Nielsen
  
Articles and White Papers
  
Newsletter usability has increased since our last study, but the competition for users' attention has also grown with the ever-increasing glut of information.

  
06/01/06
  
B2B Usability
  
Jakob Nielsen
  
Articles and White Papers
  
User testing shows that business-to-business websites have substantially lower usability than mainstream consumer sites. If they want to convert more prospects into leads, B2B sites should follow more guidelines and make it easier for prospects to research their offerings.

  
05/08/06
  
Salary Trends for Usability Professionals
  
Jakob Nielsen
  
Articles and White Papers
  
Over the last several years, entry-level salaries have dropped, while pay for experienced usability staff has been more stable.

  
04/03/06
  
Hyped Web Stories Are Irrelevant
  
Jakob Nielsen
  
Articles and White Papers
  
The fads and big deals that get the press coverage are not important for running a workhorse website. To serve your customers, it's far better to emphasize simplicity and quality than to chase buzzwords.

  
03/14/06
  
Online video interview with Jakob Nielsen
  
DevSource
  
Quotes, Interviews and Expert Advice
  
DevSource has published a nice 8-minute online video interview featuring Dr. Jakob Nielsen. Nielsen addresses a wide range of topics, such as proper attitude for programmers, the importance of prototyping in design, and the reasons why PDF, Flash, and local search engines can hurt more than they help.

  
03/02/06
  
Caroline's Corner: Two-column Forms are best Avoided
  
Caroline Jarrett
  
Articles and White Papers
  
Caroline Jarrett of Effortmark sees out February 2006 with a further thought on the layout of forms and why a second column is no use at all.

  
02/20/06
  
Usability for Rich Internet Applications
  
Donna Maurer
  
Articles and White Papers
  
So you’ve stopped cringing at the term “Ajax” and you’re ready to start building. But, aside from studying a handful of well-designed sites, how do you figure out how to build usability into your rich Internet applications? Donna Maurer offers tips on designing pages and visual processes for a new generation of apps.

  
02/06/06
  
Users Interleave Sites and Genres
  
Jakob Nielsen
  
Articles and White Papers
  
When working on business problems, users flitter among sites, alternating visits to different service genres. No single website defines the user experience on its own.

  
12/21/05
  
Scent, Search, and the Pursuit of User Happiness
  
Jared M. Spool
  
Downloadable File
  
Jared M. Spool has made his presentation Scent, Search, and the Pursuit of User Happiness available online. Download a MP3 and a PDF, listen to the presentation in its entirety and see all the examples using the presentation handout.

  
12/19/05
  
One Billion Internet Users
  
Jakob Nielsen
  
Articles and White Papers
  
The Internet is growing at an annualized rate of 18% and now has one billion users. A second billion users will follow in the next ten years, bringing a dramatic change in worldwide usability needs.

  
12/05/05
  
Talking-Head Video Is Boring Online
  
Jakob Nielsen
  
Articles and White Papers
  
Eyetracking data show that users are easily distracted when watching video on websites, especially when the video shows a talking head and is optimized for broadcast rather than online viewing.

  
10/31/05
  
Usability awards are just a start
  
Bill Thompson, BBC News
  
Articles and White Papers
  
Handing out prizes for usability should not make us think that the battle is won, argues technology commentator Bill Thompson.

  
10/31/05
  
Incompetent Email Marketing = Lost Future Opportunities
  
Jakob Nielsen
  
Articles and White Papers
  
Lack of personalization made an email newsletter completely useless to the recipient, damaging long-term customer relationship efforts.

  
10/17/05
  
Weblog Usability: The Top Ten Design Mistakes
  
Jakob Nielsen
  
Articles and White Papers
  
Weblogs are often too internally focused and ignore key usability issues, making it hard for new readers to understand the site and trust the author.

  
10/03/05
  
Top Ten Web Design Mistakes of 2005
  
Jakob Nielsen
  
Articles and White Papers
  
The oldies continue to be goodies -- or rather, baddies -- in the list of design stupidities that irked users the most in 2005.

  
09/19/05
  
Interview with Sarah Horton
  
Alex Barnett
  
Quotes, Interviews and Expert Advice
  
Digital Web Magazine catches up with Web style maven Sarah Horton on the heels of the publication of her book Access by Design: A Guide to Universal Usability for Designers. Find out why Web applications get her goat and how you can put her “access by design” approach into practice for more accessible sites from the get-go.

  
09/15/05
  
Consistency in Design is the Wrong Approach
  
Jared Spool
  
Articles and White Papers
  
According to Jared Spool the problem with striving for consistency is that we focus our thoughts purely on the design. Instead, we should ask ourselves whether the users are able to understand how to use the product.

  
09/09/05
  
Feature: Knowing when something is Usable, not how to make it so
  
Craig Errey
  
Articles and White Papers
  
The usability profession suffers from a lack of a consistent operationalisation of usability. This means too much variability between designers, too much iteration to get it right the first time and no robust teaching framework, argues Craig Errey.

  
07/11/05
  
Scrolling and Scrollbars
  
Jakob Nielsen
  
Articles and White Papers
  
Despite posing well-known risks, websites continue to feature poorly designed scrollbars. Among the ongoing problems that result are frustrated users, accessibility challenges, and missed content.

  
06/27/05
  
Usability: Empiricism or Ideology?
  
Jakob Nielsen
  
Articles and White Papers
  
Usability's job is to research user behavior and find out what works. Usability should also defend users' rights and fight for simplicity. Both aspects have their place, and it's important to recognize the difference.

  
06/13/05
  
Archiving Usability Reports
  
Jakob Nielsen
  
Articles and White Papers
  
Most usability practitioners don't derive full value from their user tests because they don't systematically archive the reports. An intranet-based usability archive offers four substantial benefits.

  
06/01/05
  
Alertbox: Ten Years
  
Jakob Nielsen
  
Articles and White Papers
  
300,000 words of usability essays have had an impact: online user interfaces are considerably easier to use now than they were in 1995. Many predictions and recommendations have come true, though the full Alertbox vision is far from realized.

  
01/26/05
  
Interview With Kelly Goto
  
Meryl K. Evans
  
Quotes, Interviews and Expert Advice
  
In Digital Web Magazine’s conversation with Kelly Goto, we cover the newest version of her already successful book and the need to move forward with the New Usability. It’s not a new theory, but rather the old theory blended with today’s environment that requires development around shorter cycles.

  
12/02/04
  
The cranky user: Hardware and usability, Part 2
  
Peter Seebach
  
Articles and White Papers
  
The thing about hardware is that its usability failures tend to be obvious; sometimes so much so that you forget how annoying they really are. In this continuation of last month's column, Peter takes on high-decibel cooling fans, proliferating cable nests, and other hardware-related nuisances that too often hide behind the veil of normalcy.

  
12/01/04
  
Finding The Sweet Spot
  
D. Keith Robinson
  
FAQs and FYIs
  
Bridging the gap between user and business goals.

  
11/22/04
  
Undoing the Industrial Revolution
  
Jakob Nielsen
  
Articles and White Papers
  
The last 200 years have driven centralization and changed the human experience in ways that conflict with evolution. The Internet will reestablish a more balanced, decentralized lifestyle.

  
11/17/04
  
The End of Usability Culture, Redux
  
Dirk Knemeyer
  
Articles and White Papers
  
After the original "The End of Usability Culture" sparked conversation throughout the web design community, Dirk Knemeyer returned to develop the point further in this insightful follow-up.

  
11/10/04
  
The End of Usability Culture
  
Dirk Knemeyer
  
Articles and White Papers
  
Dirk Knemeyer returns to propose a major shift in our approach to and execution of Web design as the catalyst for more innovative and creative Web experiences.

  
11/08/04
  
Acting on User Research
  
Jakob Nielsen
  
Articles and White Papers
  
User research offers a learning opportunity that can help you build an understanding of user behavior, but you must resolve discrepancies between research findings and your own beliefs.

  
11/01/04
  
The cranky user: Hardware and usability, Part 1
  
Peter Seebach
  
Articles and White Papers
  
Usability studies tend to focus entirely on software, ignoring the impact of hardware design and features on a system's usability. In this first installment of a two-part miniseries, Peter takes a look at the interactions between hardware and usability.

  
10/25/04
  
User Education Is Not the Answer to Security Problems
  
Jakob Nielsen
  
Articles and White Papers
  
Internet scams cannot be thwarted by placing the burden on users to defend themselves at all times. Beleaguered users need protection, and the technology must change to provide this.

  
05/24/04
  
Thirty Years With Computers
  
Jakob Nielsen
  
Articles and White Papers
  
Since I started using computers, they've become almost a million times more powerful. Although big computers can be alienating, their evolution generally leads to a better user experience.

  
05/19/04
  
Email Newsletter Usability
  
Nielsen Norman Group Report
  
Case Studies and reports
  
The most significant finding from our usability research on email newsletters is that users have highly emotional reactions to them. This is in strong contrast to research on website usability, where users are usually much more oriented toward functionality.

  
03/30/04
  
The Top 3 Priorities of the Talking Horse
  
Jared M. Spool
  
Articles and White Papers
  
It could be that your site (or part of your site) is a talking horse. Is everyone focusing on just "making it work"? Is it the only place people can accomplish their goals? Does making it easy-to-use seem like a low priority? If so, then you might just have a talking horse.

  
03/29/04
  
How well can you use the web?
  
Mark Ward, BBC News
  
Articles and White Papers
  
The web is getting easier to use - but many of the difficulties encountered are partly down to users themselves, says usability guru Dr Jakob Nielsen.

  
01/19/04
  
How Big is the Difference Between Websites?
  
Jakob Nielsen
  
Articles and White Papers
  
The average difference in measured usability between competing websites is 68%. This is smaller than expected, but makes sense given the dynamics of design within individual industries.

  
12/22/03
  
Top Ten Web Design Mistakes of 2003
  
Jakob Nielsen
  
Articles and White Papers
  
Sites are getting better at using minimalist design, maintaining archives, and offering comprehensive services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show.

  
12/08/03
  
Automated Email From Websites to Customers
  
Jakob Nielsen
  
Articles and White Papers
  
Transactional email can be a website's customer service ambassador, differentiating your message from spam is thus the first duty of email design.

  
10/15/03
  
Web wizards weave their magic
  
BBC News
  
Articles and White Papers
  
Bruce "Tog" Tognazzini discusses the similarities between magic and web design.

  
09/29/03
  
Alertbox #200
  
Jakob Nielsen
  
Articles and White Papers
  
I've published 200 Alertbox columns on the Web since 1995; in addition to achieving key victories over multi-million-dollar special interests and enemies of usability, the column's readership statistics validate the practice of archiving content.

  
09/15/03
  
Time to Make Tech Work
  
Jakob Nielsen
  
Articles and White Papers
  
The IT industry is maturing. Hopefully, this maturity will result in a slower introduction of new features, which in turn will let companies focus their attention and resources on making existing technology work better for users.

  
07/31/03
  
An interview with Jeffrey Veen of Adaptive Path
  
Craig Saila
  
Quotes, Interviews and Expert Advice
  
Jeffrey Veen is a partner with the user experience consulting group Adaptive Path and spends his time speaking, writing, and helping companies figure out what their users want.

  
07/28/03
  
Web Traffic Analytics and User Experience
  
Fran Diamond
  
Articles and White Papers

  
07/17/03
  
Culture and Usability: Will Design Patterns ease Problems of Context?
  
Ann Light, editor UsabilityNews.com
  
Articles and White Papers

  
07/14/03
  
PDF: Unfit for Human Consumption
  
Jakob Nielsen
  
Articles and White Papers

  
06/20/03
  
The Most Important User Experience Method
  
Mark Hurst
  
Articles and White Papers

  
06/16/03
  
Diversity is Power for Specialized Sites
  
Jakob Nielsen
  
Articles and White Papers

  
05/22/03
  
Feature: Designers' Roles in Communicating with Users
  
Ann Light
  
Articles and White Papers

  
04/25/03
  
Flashes of Brilliance and Use-Centered Design
  
J. Dawn Mercedes, Ph.D.
  
Articles and White Papers

  
04/01/03
  
Another View: Do Web sites put agencies’ best faces forward?
  
Hal Miller-Jacobs
  
Articles and White Papers

  
03/21/03
  
Gratuitous Graphics and Human-Centered Website Design
  
Don Norman
  


  
03/20/03
  
Seven Deadly Sins of Information Design
  
Drue Miller
  
Articles and White Papers

  
12/23/02
  
Top Ten Web-Design Mistakes of 2002
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
12/23/02
  
Simplicity is priceless
  
infoconomy.com
  
Articles and White Papers

  
12/09/02
  
In the Future, We'll All Be Harry Potter
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
12/04/02
  
Usability Is Next to Profitability
  
Business Week Online
  
Articles and White Papers

  
12/01/02
  
Interfaces
  
British HCI Group
  
Articles and White Papers

  
11/11/02
  
Interfacing with Jakob Nielsen
  
PC Pro
  
Quotes, Interviews and Expert Advice

  
11/01/02
  
An interview with Dr. Jakob Nielsen, usability expert
  
Meryl K. Evans and Nick Finck
  
Quotes, Interviews and Expert Advice

  
10/14/02
  
Making do - Agencies efforts to design usable Web sites slowed by lack of resources, training
  
Brian Robinson
  
Steps and Presentations

  
09/16/02
  
Offshore Usability
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
09/03/02
  
10 Best Intranets of 2002
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
08/05/02
  
Making the Physical Environment Interactive
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
07/07/02
  
User Empowerment and the Fun Factor
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
06/02/02
  
Flash critic to coach Macromedia
  
David Becker
  
Articles and White Papers

  
05/26/02
  
Supporting Multiple-Location Users
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
04/14/02
  
Kids' Corner: Website Usability for Children
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
03/03/02
  
Deep Linking is Good Linking
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
02/17/02
  
Official Winter Olympics Site: Not Even Bronze
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/01/02
  
Usability Planning
  
Usability Net
  
Steps and Presentations

  
01/01/02
  
Usability Interviews
  
Usability Net
  
Steps and Presentations

  
01/01/02
  
Usability in Procurement
  
Usability Net
  
Steps and Presentations

  
01/01/02
  
European Union (EU) Project Support
  
Usability Net
  
Steps and Presentations

  
10/14/01
  
The End of Homemade Websites
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
09/30/01
  
Deferred Hypertext: The Virtues of Delayed Gratification
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
08/01/01
  
Good Lawyers, Bad Products
  
asktog.com: Bruce Tognazzini’s Website
  
Articles and White Papers

  
07/01/01
  
Good Grips: Usability before Branding
  
asktog.com: Bruce Tognazzini’s Website
  
Articles and White Papers

  
06/10/01
  
Avoid PDF for On-Screen Reading
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
04/15/01
  
The 3Cs of Critical Web Use: Collect, Compare, Choose
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
04/01/01
  
ReplayTV
  
asktog.com: Bruce Tognazzini’s Website
  
Articles and White Papers

  
03/18/01
  
Stationary Mobility
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
02/01/01
  
Top 10 Reasons the Apple Dock Sucks
  
asktog.com: Bruce Tognazzini’s Website
  
Articles and White Papers

  
01/01/01
  
Usability for Technical Communicators
  
Information & Design
  
Articles and White Papers

  
01/01/01
  
The Butterfly Ballot: Anatomy of a Disaster
  
asktog.com: Bruce Tognazzini’s Website
  
Articles and White Papers

  
11/26/00
  
Security & Human Factors
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
09/03/00
  
Regulatory Usability
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
08/20/00
  
Mailing List Usability
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
06/11/00
  
Customers as Designers
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
05/14/00
  
Eyetracking Study of Web Readers
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
04/02/00
  
The Mud-Throwing Theory of Usability
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/23/00
  
Saying No: How to Handle Missing Features
  
useit.com: Jakob Nielsen’s Website
  
Steps and Presentations

  
12/12/99
  
Voodoo Usability
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
11/28/99
  
Usability as Barrier to Entry
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
10/31/99
  
Graceful Degradation of Scalable Internet Services
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
09/05/99
  
Reputation Managers are Happening
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
05/30/99
  
The Top Ten New Mistakes of Web Design
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
05/16/99
  
Who Commits The “Top Ten Mistakes” of Web Design?
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
05/02/99
  
Top Ten Mistakes Revisited Three Years Later
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
03/21/99
  
URL as UI
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
02/21/99
  
Details in Study Methodology Can Give Misleading Results
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/24/99
  
Differences Between Print Design and Web Design
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
11/15/98
  
2D is Better Than 3D
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
10/18/98
  
Failure of Corporate Websites
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
08/23/98
  
The End of Legacy Media (Newspapers, Magazines, Books, TV Networks)
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
08/09/98
  
The Web Usage Paradox: Why Do People Use Something This Bad?
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
12/01/97
  
Changes in Web Usability Since 1994
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
10/15/97
  
Applet Usability: Stepping Outside the Page
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
10/01/97
  
How Users Read on the Web
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
06/01/97
  
The Fallacy of Atypical Web Examples
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
04/01/97
  
Tech-Support Tales: Internet Hard to Use for Novice Users
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
03/01/97
  
The Need for Speed
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
02/15/97
  
TV Meets the Web
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
12/01/96
  
Why Frames Suck (Most of the Time)
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
11/01/96
  
Marginalia of Web Design
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
05/01/96
  
Top Ten Mistakes in Web Design
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
05/01/96
  
Inverted Pyramids in Cyberspace
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
02/01/96
  
In Defense of Print
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/01/96
  
WebTV Usability Review
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
10/01/95
  
Who Should You Hire to Design Your Web Site?
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/01/94
  
Report From a 1994 Web Usability Study
  
useit.com: Jakob Nielsen’s Website
  
Case Studies and Reports

  
01/01/94
  
Guerrilla HCI: Using Discount Usability Engineering to Penetrate the Intimidation Barrier
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/01/92
  
A Layered Interaction Analysis of Direct Manipulation
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/01/89
  
Three HyperCard Stacks on CD-ROM: A Review
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
12/31/69
  
Slate Magazine - An Early Review
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers
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