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Usability : Intranet systems


Resources





  
Date
  
Title
  
Developer
  


  
02/24/03
  
Employee Directory Search: Resolving Conflicting Usability Guidelines
  
Jakob Nielsen
  
Articles and White Papers
  
Guidelines conflict on whether to limit intranet search to a single search box or dedicate an additional box to employee directory searches. There's theory to support both guidelines. What's up?

  
10/13/03
  
Ten Best Intranets of 2003
  
Jakob Nielsen
  
Articles and White Papers
  
This year's winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools.

  
03/29/04
  
Productivity in the Service Economy
  
Jakob Nielsen
  
Articles and White Papers
  
Yes, it is possible for white-collar workers to work smarter and become more productive. While intranet usability provides substantial initial gains, workflow usability can go much further and will save millions of jobs.

  
01/23/06
  
Ten Best Intranets of 2006
  
Jakob Nielsen
  
Articles and White Papers
  
This year, we saw increased use of multimedia, e-learning, internal blogs, and mobile access. Winning companies also encouraged consistent design by emphasizing training for content contributors.

  
02/28/05
  
Ten Best Intranets of 2005
  
Jakob Nielsen
  
Articles and White Papers
  
On average, this year's winning intranets increased site use by 149% with designs that supported bigger screens, multinational users, collaboration, easily updated content, and factory-floor workers.

  
05/23/05
  
The Canonical Intranet Homepage
  
Jakob Nielsen
  
Articles and White Papers
  
In recent years, intranet homepages have become very similar in their basic layout. Intranets that look the same can nonetheless differ drastically in usability due to different features and content.

  
10/24/05
  
Intranet Portals Get Streamlined
  
Jakob Nielsen
  
Articles and White Papers
  
An analysis of intranet portals found slimmer information architectures and a renewed emphasis on fresh content and useful applications. Past findings, including those on role-based personalization, were confirmed.

  
11/13/02
  
Don't be too clever, says web guru
  
Rachel Fielding
  
Articles and White Papers
  
Web usability expert warns against badly designed intranets.

  
09/15/97
  
The Difference Between Intranet and Internet Design
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
04/04/99
  
Intranet Portals: The Corporate Information Infrastructure
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
11/25/01
  
The 10 Best Intranet Designs of 2001
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
09/30/02
  
Email Newsletters Pick Up Where Websites Leave Off
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
11/11/02
  
Intranet Usability: The Trillion-Dollar Question
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
01/01/94
  
1994 Design of SunWeb - Sun Microsystems' Intranet
  
useit.com: Jakob Nielsen’s Website and Darrel Sano
  
Articles and White Papers
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