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03/12/07
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Content Analysis Heuristics
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Fred Leise
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Steps and Presentations
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| Many Web professionals consider content inventories critical parts of most projects. Are there certain specific things to look for during a content inventory? Fred Leise definitely thinks so. He proposes a set of content analysis heuristics and discusses how to utilize each one.
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08/21/06
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Competitive Analysis
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Dan Brown
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Articles and White Papers
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| User-experience consultant and information architect Dan Brown gives us the scoop this week on performing a competitive analysis.
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08/01/06
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The cranky user: Your language usage matters
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Peter Seebach
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Articles and White Papers
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| Consider how you phrase a question in a pop-up dialog box -- clear language makes all the difference to the users of your applications.
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09/30/05
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Caroline's Corner: What's News? (and what's Not)
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Caroline Jarrett
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Articles and White Papers
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| Novelty attracts - or so we're told. If you want to get repeat visitors to your website then you need to be offering them 'new stuff' with each visit.
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06/29/05
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The Right Information
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Jared M. Spool
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Articles and White Papers
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| Traditionally, information architecture pays the most attention to the links and the site hierarchy. However, if you're building a
site to ensure that users can accomplish their goals, the IA process needs to broaden itself to make sure the content says what needs to be
said.
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08/18/04
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Nine Effective Tips For Improving Your Website's Usability
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Roger Brown
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Articles and White Papers
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| Web usability is perhaps the most important factor in any web design. This is the driving factor that keeps your visitors coming back to your website. Given below are a few points that you need to consider to increase your website's usability.
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02/17/04
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Targeted Email Newsletters Show Continued Strength
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Jakob Nielsen
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Articles and White Papers
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| E-newsletters that are informative, convenient, and timely are often preferred over other media. However, a new study found that only 11% of newsletters were read thoroughly, so layout and content scannability are paramount.
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01/28/04
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Key Research Findings Related to User-Centered Design (2002–2003)
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Kath Straub, Ph.D., CUA
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Case Studies and reports
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| Kath Straub, Ph.D., CUA, Chief Scientist of HFI, gives the year-end list of key research findings in the field of usability.
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10/30/03
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"About Us" -- Presenting Information About an Organization on Its Website
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Jakob Nielsen
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Articles and White Papers
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| Study participants searched websites for background information ranging from company history to management biographies and contact details. Their success rate was 70%, leaving much room for usability improvements in the "About Us" designs.
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08/11/03
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Information Pollution
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Jakob Nielsen
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Articles and White Papers
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| Excessive word count and worthless details are making it harder for people to extract useful information. The more you say, the more people tune out your message.
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01/01/02
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Analyse context of use
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Usability Net
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Steps and Presentations
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| A good way to collect the information is to arrange a half-day meeting. Invite stakeholders who have knowledge about the intended users and usage.
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01/01/02
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Content analysis
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Usability Net
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Articles and White Papers
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01/01/01
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Review Materials
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Information & Design
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Articles and White Papers
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01/01/01
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Handling Logged Data
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Information & Design
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Articles and White Papers
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07/12/98
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Impact of Data Quality on the Web User Experience
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useit.com: Jakob Nielsen’s Website
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Articles and White Papers
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Spin Group is a digital media company made up of innovative and motivated thinkers including artists, designers, organizers, programmers and entrepreneurs.
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