Resources

Usability : Cost justification & benefits

Resources

01/25/05

Investing in Usability: Testing versus Training

Articles and White Papers

Assume that you are in charge of a development project and you have about ,000 to spend on usability. What would you do? What is the best way to use the money? What will make the project a success? What is the right thing to do for the organization? What will be best for customers?

09/08/03

Misconceptions About Usability

Articles and White Papers

Misconceptions about usability's expense, the time it involves, and its creative impact prevent companies from getting crucial user data, as does the erroneous belief that existing customer-feedback methods are a valid driver for interface design.

07/30/03

Report Review: Nielsen/Norman Group's Usability Return on Investment

Peter Merholz and Scott Hirsch

Articles and White Papers

In the business world, user experience endeavors are typically seen as a cost—a line item expense to be minimized to the greatest extent possible while still remaining competitive.

06/02/03

Usability for 0

Articles and White Papers

05/19/03

Convincing Clients to Pay for Usability

Articles and White Papers

03/17/03

Do Productivity Increases Generate Economic Gains?

Articles and White Papers

12/22/02

The business case for usability

Steps and Presentations

12/22/02

What is the value of enhancing your users experience?

Steps and Presentations

12/22/02

Cost justifying Usability

Steps and Presentations

12/22/02

Calculate the benefits of Usability - for your business

Steps and Presentations

12/22/02

Frequently asked questions

Steps and Presentations

01/01/02

Assess usability capability

Steps and Presentations

01/21/01

Usability Metrics

useit.com: Jakob Nielsen’s Website

Articles and White Papers

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