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Usability : Cost justification & benefits

Resources



  
Date
  
Title
  
Developer
  
  
 01/25/05
   
 Investing in Usability: Testing versus Training
   
 John S. Rhodes
   
 Articles and White Papers
  
Assume that you are in charge of a development project and you have about ,000 to spend on usability. What would you do? What is the best way to use the money? What will make the project a success? What is the right thing to do for the organization? What will be best for customers?

  
 09/08/03
   
 Misconceptions About Usability
   
 Jakob Nielsen
   
 Articles and White Papers
  
Misconceptions about usability's expense, the time it involves, and its creative impact prevent companies from getting crucial user data, as does the erroneous belief that existing customer-feedback methods are a valid driver for interface design.

  
 07/30/03
   
 Report Review: Nielsen/Norman Group's Usability Return on Investment
   
 Peter Merholz and Scott Hirsch
   
 Articles and White Papers
  
In the business world, user experience endeavors are typically seen as a cost—a line item expense to be minimized to the greatest extent possible while still remaining competitive.

  
 06/02/03
   
 Usability for 0
   
 Jakob Nielsen
   
 Articles and White Papers

  
 05/19/03
   
 Convincing Clients to Pay for Usability
   
 Jakob Nielsen
   
 Articles and White Papers

  
 03/17/03
   
 Do Productivity Increases Generate Economic Gains?
   
 Jakob Nielsen
   
 Articles and White Papers

  
 12/22/02
   
 The business case for usability
   
 Usability Net
   
 Steps and Presentations

  
 12/22/02
   
 What is the value of enhancing your users experience?
   
 Usability Net
   
 Steps and Presentations

  
 12/22/02
   
 Cost justifying Usability
   
 Usability Net
   
 Steps and Presentations

  
 12/22/02
   
 Calculate the benefits of Usability - for your business
   
 Usability Net
   
 Steps and Presentations

  
 12/22/02
   
 Frequently asked questions
   
 Usability Net
   
 Steps and Presentations

  
 01/01/02
   
 Assess usability capability
   
 Usability Net
   
 Steps and Presentations

  
 01/21/01
   
 Usability Metrics
   
 useit.com: Jakob Nielsen’s Website
   
 Articles and White Papers
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