While a large number of organizations have adopted e-learning programs, far fewer have addressed the usability of their learning applications. More attention should be devoted to assuring the usability of e-learning applications if organizations are to fully benefit from their investments.
Because we can communicate by email and over the Web, we no longer need to meet face to face. The more connected we are, the more isolated we are. The connectivity/isolation paradox is manifesting itself in many aspects of our professional and personal lives and is a fundamental reason why e-learning programs can be unsatisfying to instructors and learners.
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