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Usability : Searching


Resources





  
Date
  
Title
  
Developer
  


  
08/28/06
  
Use Old Words When Writing for Findability
  
Jakob Nielsen
  
Articles and White Papers
  
Familiar words spring to mind when users create their search queries. If your writing favors made-up terms over legacy words, users won't find your site.

  
01/09/06
  
Search Engines as Leeches on the Web
  
Jakob Nielsen
  
Articles and White Papers
  
Search engines extract too much of the Web's value, leaving too little for the websites that actually create the content. Liberation from search dependency is a strategic imperative for both websites and software vendors.

  
09/26/05
  
The Power of Defaults
  
Jakob Nielsen
  
Articles and White Papers
  
Search engine users click the results listings' top entry much more often than can be explained by relevancy ratings. Once again, people tend to stick to the defaults.

  
05/09/05
  
Mental Models For Search Are Getting Firmer
  
Jakob Nielsen
  
Articles and White Papers
  
Users now have precise expectations for the behavior of search. Designs that invoke this mental model but work differently are confusing.

  
08/16/04
  
When Search Engines Become Answer Engines
  
Jakob Nielsen
  
Articles and White Papers
  
The website is becoming a less prominent locus of experience as people use search engines to bring up answers to their current questions. How can sites cope with masses of freeloaders?

  
03/05/04
  
Re-Finding Found Things: An Exploratory Study of How Users Re-Find Information
  
Robert G. Capra and Manuel A. Perez-Quinones
  
Downloadable File
  
The problem of how people find information is studied extensively; however, the problem of how people organize, re-use, and re-find information that they have found is not as well understood.

  
06/30/03
  
Information Foraging: Why Google Makes People Leave Your Site Faster
  
Jakob Nielsen
  
Articles and White Papers

  
05/13/01
  
Search: Visible and Simple
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers

  
07/15/97
  
Search and You May Find
  
useit.com: Jakob Nielsen’s Website
  
Articles and White Papers
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